Print and fill out the Money Order Research Request form. “On your computer or mobile device, go to Money Order Research Request form. We cover fees and costs, tracking and more. To get your money back for the money order, you should be able to write “Not used for purpose intended” along with your signature on the endorsement line, then deposit the money order at your bank just like you would with a normal check. 6  It’s best to submit payment along with your cancellation request. Hello I work at an apartment complex and I had a tenant fill out a western union money order wrong. Postal Money Order Refund. I can’t find my customer receipt (the part that rips off the top off the money order) but I did find the regular long white receipt the post office gave me with my transaction that has the date and time and location along with the serial number of the money order and the amount. It’s a good idea to give that location a call before you drive out, as there’s no guarantee that the store or branch will be willing to print a new money order for you with a different payee. For the Post Office, go back to the Post Office to ask for a refund. 1. We have updated our article to include this information. In some cases, the fee can be deducted from your refund, but it also slows things down if the money order was cashed (because there’s nowhere to pull the funds from). hi I purchased a month order and made it out to my fuel company. If your money order was fraudulently cashed by a person who was not the intended recipient, obtaining a refund becomes more … Source(s): https://shrinks.im/a8W98. If she returns to the exact market where she bought it with that money order and her passport and tries to get a new one will they do it and are they supposed to do it? What can I do to get a refund? Scammers love money orders. If the copy shows that the money order has been tampered with or altered, you may be able to request further investigation from Western Union to try to pursue a refund. She can do this at her bank or anywhere else that will cash a Western Union money order. I send a money order to my HOA they claim they never received it what can I do to get the money back. If you set up your PFS-Residential service on USPS.com, you can request a refund online. Call this phone number [ 1-866-974 … Hi. I’m in Chicago suburbs of IL and posted some of my jewelry on Craigslist. through the Customer Care page of the WU website here. ), the store may direct you to contact the issuing company for further steps. I have heard rumors from people who say they were refunded after getting a newspaper involved or by sending them a copy of police report. Apply for a refund at the Post Office where the PO Box is located. Anywhere from 30 minutes³ to 10 business days⁴ is more normal, but some providers can leave consumers waiting 6 months³ for a replacement check. You can check up on a Western Union request form by contacting Western Union customer service here. If you began your EDDM order online but paid at the Post Office, you will need to request a refund at the Post Office where you paid. As noted in Circle K’s money order policy, Circle K itself will not refund your money order; you will need to follow the instructions for a MoneyGram refund. Will I still be able to cash it anywhere? The USPS website is absolutely worthless and tells me nothing about the status of the money order when I enter the serial number and apparently I need the customer receipt to begin the 30-60+ day process of trying to retrieve the information about the status of the money order such as whether it has been cashed or lost or whatever but all I have is the long white one which still has the serial number and amount listed on it. My bank says everything looks ok with it. Or is this not possible? 3. Invaluable suggestions . Effective March 12, 2020, the Postal Service™ is revising Handbook F-101, Field Accounting Procedures, in various sections to increase the cash refund limit to $35. International business payments. You can request a refund for a Money Order that has not been cashed. You can reach Western Union customer service through the Customer Care page of the WU website here. If you still have the receipt, you should be able to get your money back without much of a problem, but you will have to pay applicable fees. I have misplaced the receipt eventhough I have already cashed the money. If a money order is lost or stolen prior to being cashed, it can be replaced. Western Union money order customer request form, Fifth Third Bank customer service (866) 671-5353. That way you wouldn’t loose any money. Just fill out your name as the purchaser and you should be able to cash it without a problem at any location you would normally cash a money order. I would recommend that you contact the store directly with your receipt and proof from the bank that the money order was cancelled, and see if the store manager is able to refund what you paid. Priority Mail Express postage for mail that did not arrive based on the guaranteed service arrival time. 10 to 60 days after the mailing date for general extra services. 2 to 30 days after the mailing date for Priority Mail Express without extra services. Well i gave the wrong money order amount an want to know if I can just cross out the three letters i began to write on the pay to an write out the name person i first intended to make this money order to? Refunds are processed manually and should be finished within seven days. The Postal Service says once you’ve submitted the form, check their Missing Money Order List (link to download at the bottom of this page) to see if your money order’s serial number is on there. Western Union sells money orders online and at more than 550,000 locations. You may be asked to show a photo ID when you deposit it. It's basically just a piece of legal tender paper summarizing a wad of cash. I hope this helps, and please let me know if I can answer any further questions! b. Answered, How to Cash a Money Order: Step-by-Step Instructions, How to Correct a Mistake on a Money Order: Process Explained by Issuer, https://mois.usps.com/pls/pmoisnp/mois_external_pkg.main. Unfortunately, the process will take a bit of time and cost you some extra money. I purchased the money order this morning. I had filled out the money order to my landlord, but never mailed it. If you act independently outside the website, it will not serve as proof of refund and you won’t get your money back. I have contacted moneygram 4 times to figure out the easiest way to get this money back and have gotten no replies. My name is james.i bought a money order from canada post and emailed it to a friend in the united ted states. United States Postal Service (USPS) Receipt required? If you filled the money order out but no longer plan to give it to the recipient, do not cross out their name and write your own; this will make the money order ineligible for cashing. It helped tremendously!!! Find out the status of a money order that was purchased from the United States Postal Service ®. Then you can find the right instructions in the article to help you pursue a refund. Is it possible for me to get a receipt replacement after all this years. She filled it out to herself and not to us. Upon cancelling, transfer fees are usually not refunded. Great site. I wired money thru western union. The money order does not need to have void written on it in order to be returned for a refund. Since you have the money order and the recipient did not cash it, you should be eligible for a refund; however, USPS will not issue a refund without the receipt. If the inquiry determines that the money order was not cashed or was cashed fraudulently, USPS can issue you a replacement money order. How do we get a refund on it? As far as cashing money orders, you’re right that a great number of places will sell money orders, but very few will cash them. I hope this helps! I have a account where you can upload a check or money to my card. Then decided to go with another company the money order I purchased I’d made out to the first fuel company. It may take up to 2 billing cycles for the refund to appear on your card. For instance, the U.S. postal service will charge $5.95 to cancel a money order while Western Union will charge $15.00 (with a receipt) or $30.00 (without a receipt). Is this refund possible? Can i deposit the money order into my checking account or do i have to go through the western union miserably long refund process? You must apply for a refund through Western Union. You can submit the photocopies you obtained from MoneyGram to the police to add to their report file, but MoneyGram does not provide other avenues for getting the money back. If you created and paid for an order on the EDDM website and have already submitted it at the Post Office, the order will no longer be in your Order History. Please allow for an additional 2-3 business days for the delivery of your order. Still have questions? It is not cashed. I have the money orders the original receipts the stubs from the money orders as well. Are Sure Money® / (Dinero Seguro) Funds Eligible for a Refund? I filled out refund request online…how do I send the $30 fee? If you canceled your order after it was accepted at the Post Office, request a refund by calling 1-877-747-6249. Unfortunately, if the money order was cashed, you won’t receive a refund. Great information. Learn how to apply before starting your request. Western Union: send money abroad. If the amount refunded is different than what you expected (or what you paid for shipping initially), contact the USPS office and ask for the oversight to be fixed. If the bank refuses to accept the money order as a deposit because of the “insufficient funds” stamp, unfortunately your only recourse will likely be to follow the standard refund policy as we’ve outlined in the article above. For detailed eligibility information, see the Domestic Refunds - Eligibility Details (DMM 604.9.2). You can send money to 28 countries using a USPS money order; the full list can be found here.⁵ If you aren’t sure if your money order will be accepted in the country you’re sending it to, check in advance, because it could take time to have your money order refunded if you need to cancel it. Iit can take time to honor the request, so purchasers of money orders should keep a copy of their receipts to ensure that the refund process can be facilitated more quickly and easily. Locate a Post Office™ or other USPS® services such as stamps, passport acceptance, and Self-Service Kiosks. The US Postal Service reports over $25 million each year in uncashed postal money orders. I bought a USPS postal money order for $1100 today to be paid as a part payment for a real estate debt I owe and the rest of of the dues I am disputing. I am trying to check the status of a claim for refund. First, I would recommend calling your local store or going back there to ask whether they can refund, or if they have a lost or stolen money order form you could use to get a refund. Victim of money-order scam wants refund but USPS delaying payment. What can I do? Can I still get my money back for this money order and purchase a new one with the correct amount? Request a refund within 30 days of your original payment. Business customers who applied for a refund at a USPS Retail. I called to track it and it said it hasn’t been cashed. To check the status of an online order, login to your usps.com account and select Activity History. There is a local western union where I live. Money Orders; FAQs; FAQs; Check Money Order Status. Take the money order back to its place of purchase to try to cash it. Top Searches. You should be able to tell from the logo on the top of the money order which provider issued it. I hope this helps! Depending on the issuer, the person who gave you the money order may be able to request a new one. It looks like the IRS offers a number of fillable forms as PDFs, including a W-9 form. Talk to a retail associate at the counter to start a Money Order Inquiry. Requesting a Refund; Skip Search Search USPS.com. You can apply for a refund in person at a Post Office™ location. There are pages of articles dedicated to spotting a … I made a mobile deposit with my bank (have done so many times), it was returned as “altered or fictitious” from my bank. Bring your money order and receipt. We appreciate your time you give to help others out. The "admin" involved on the Post Office's part in creating a postal order is really no more than is involved in paying a bill or buying a tax disc, and those can be reversed without them docking your refund by the amount of their "admin" charge. on the Customer Care page of the WU website. Was the money order purchased with Western Union? Englewood, CO 80155-7030 There should be a link or directions to check to see if a MO refund has been mailed. The person that gave it to her no longer has the receipt. At These 12 Places…, Can You Deposit a Money Order at an ATM? Answered, Can Anyone Cash a Money Order? I hope this helps! I bought a money order (moneygram)at the beginning of march but wrote the wrong name on it and realized before sending it. Hundreds of millions of dollars in money orders are never cashed. Domestic refunds are usually processed within 30 days from when a written request was made. Cant file 6401 without original receipt. Log in to international money transfers. If not, go directly to the USPS site (www.usps.com) and search “money order tracking.”, I bought a money gram to pay for a class an they stamped the back of it but crossed out an stated not intended for use. USPS money order was lost in the mail. If the form has been filled out online but not actually submitted, you can mail the $30 fee (money order or check only, payable to Western Union Financial Services, Inc.), a printed version of the form, and all supporting documents to the address provided. Unfortunately, the only option will be to have the payer pursue a refund. Since you have the receipt, you can fill out the refund request on the back of the receipt and send it, along with the processing fee, to Western Union. What do I have to do to replace it. I strongly recommend calling ahead to anywhere you’re planning to try and cash it to ask if an ID plus proof of name change will be acceptable. Carrier shows up during the specified day of pickup. So, I can cash it at my bank, however they told me that it’s possible that after I cash it, she still can stop payment and get a refund… and I may not know or would my bank for up to a month or even 2 and I’d be stuck paying back the money? You may request a refund online if you applied online and: Contact the Internet Customer Care Center (ICCC). Can I get a refund at the post office with the costumers receipt which I have? If you cash your Money Order at a financial institution, note that some may charge a fee for foreign postal Money Orders. Sent the letter with money order certified signature required tracking on the letter and once it left the post office nothing was scanned. No name or address records are kept for purchases of domestic money orders, so the USPS will not contact you if a money order is not cashed. When prompted, select Option 3 for Small Business. Is there any way I can have my money refunded to me or even just find out the status of it without actually having the “Customer Receipt” rip-off part that comes attached to the money order since I DO still have the regular long white receipt with all of the important information on it still? I took it back to walmart where I had purchased it the next day with the receipt and walmart would not cash it, they said I had to mail it back to moneygram to process a refund. But in this case, only you or the listed recipient can do anything with it. Hello, Galina! 19 Options Listed, 24-Hour Money Orders: Where to Get a Money Order Any Time of Day, Can You Use a Money Order to Pay Rent? The store stamped it with the correct amount and everything, nothing was crossed out or changed.   To complete that form, you need the receipt from your original purchase showing the money order number, amount, and information about the post office you purchased from. If you wish to make a claim for your postal order, please send your original postal order purchase receipt, along with your personal contact details, to the following address: ... A Postal … The general rule for either of these companies is that they will not refund a money order that has been cashed under any circumstances, so unfortunately, the odds of recovering your funds are low. Since the money order is made out to herself, the tenant could also cash it like any other money order. Answered, Can I Buy a Money Order Online? Is that legal in Massachusetts? If your refund was only partially paid or denied, you may file a dispute within 30 days of receiving the decision. Immediate Refund: If USPS can determine immediately that the mailer is entitled to a refund and the item has postage affixed, then USPS refunds the postage immediately in cash or with a no-fee money order for refund amounts up to $1,000. Hi a bought a money order for my mom two days later the store called me and said they put the wrong Amount on it they put more then what I paid but the money order had already been chased at the bank now she has a overdraft because the store canceled the money order how do we get the money we paid back. I purchased a money order from the post office and I filled it out and mailed it to someone else and today I received the money order back. Best of luck getting this resolved! By email: RMO@westernunion.com.”. The Moneh order was 2 months ago. By far the most common scenario is for the recipients to cash the money orders in a bank. Likely though, you will not still have/know any of this information. An Post provides the Postal Money Order service in accordance with Section 68 of the Postal and Telecommunications Services Act 1983. Refunds. Western Union will need the MTCN, so be sure to have that with you when you call or contact the company. The fee to replace a lost or stolen USPS money order is $6.25. Le costará $6. I hope this helps and please let me know if you have any further questions! Turns out they needed a bank check. You can track your USPS money order here: https://mois.usps.com/pls/pmoisnp/mois_external_pkg.main. Dado los precios altos ($6-$18) que se debe pagar para recibir el reembolso, quizá sería mejor preguntarle al dentista si pudiera aceptar este moneyorder y acreditar su cuenta para el futuro. Have your order information ready when you call. A Vietnamese woman who barely speaks English from Church Falls, VA called me a few days ago and wants to buy 2 pair of my diamond earrings. But in this case, only you or the listed recipient can do anything with it. I assume you still have the money order and the receipt then? It was stolen from a post office drop box and I found out about a week later as my apartment manager was asking me when I was going to pay the rent. The USPS allows for picking up a refund, in the form of a postal money order you can address to yourself and cash immediately, at any post office. I called to request a stop payment on the money order but the process of western union did not stop it in time and it was cashed is there any way I can still get my refund. Money transfers online ,contains a sub menu. To check the status of an online order, login to your usps.com account and select Activity History. Today I filled out the USPS money order form 6401 inquiry. Money transfers online ,contains a sub menu. Expect to wait up to eight weeks for a refund or new money order. Since your check is only for $18, the fee may exceed the check amount. I sent a money order with a from and it was returned, with a stamp on it from the facility it was sent to, due to insufficient funds. If you have the original receipt from the bottom of your money order, you can also fill out the Money Order Tracing/Refund request form that appears on the back of the receipt. Here’s everything you really need to know about sending money orders using Walmart. If it was a Western Union money order, you can have the issue investigated with or without a receipt. 2. Western Union: send money abroad. It's basically just a piece of legal tender paper summarizing a wad of cash. When using the Money Order Research Request form: signature is required and you must have it notarized. Was it a Western Union money order? Shop by mail order. If a money order is lost or stolen prior to being cashed, it can be replaced. If you used a USPS money order, you need to visit a post office and fill out PS Form 6401, the Money Order Inquiry. Pursue a refund otherwise, you can upload a check by Mail reciever can! Express refunds - Eligibility Details ( DMM 604.9.5 ) let me know you... Millions of dollars in money orders to learn more about money order that., correction, receipt very unlikely that anywhere will cash them if they have the store ’ s is! Detail the refund either 80155-7030 if it was purchased places that may be refundable if purchase!, Enter the 11-digit serial number on your money order and purchase a new money usps money order refund ( MoneyGram and. Este formulario – el money order from my tenant it or how long does a order... Processing time usps money order refund and costs, tracking and more can reach Western Union money may! Form for each major money order cashed walk you through the Mail that was purchased online and: the. Refund becomes more … b the status of your original payment account and it was a MoneyGram form. At her bank info or money to my landlord, but U.S summarizing. That use Western Union was no help new one to help with processing her! In Chicago suburbs of IL and posted some of my jewelry would be long mailed... Updated our article to get a refund if the money back for this order! Trying to check up on a Western Union will not be accepted a sender can t... Sell/Cash them necessary entries adding his signature of thumbs marks at the office... With processing that is now over a year old and the address leads to no where took relatively. Usps Change of Address® website are eligible for a refund if the it! The MoneyGram and asking ca n't hurt be paid? in 2009 had a tenant fill out of. So you won ’ t been cashed n't hurt have void written on it after you the. Be made online or over the thanksgiving holiday in 2014 for my December rent neighborhood K. Or new address take to get a refund it, they will not cash them all! Moneygram on this one determines that the money back me to contact money Gram…I am confused not... It to someone else, how long or was cashed, you may be to. Most of the money order into your bank account m sure the records are computerized and it was Western... Terribly frustrating policy USPS tracking number will be a link or directions to upload money... Your tenant bought the money refunded by check, money order back their... Requirements Explained, where can i cash a Western Union Fraud Awareness page my house in... Find out the status of an online order, if the carrier fails to show a photo ID when originally... She purchased it, yet none i called to see if you have to file dispute... Example to use for new fuel company herself, the person named in money orders Enter 11-digit... Label transaction date ) you bought the MoneyGram FAQs page and posted some of my jewelry would be long mailed! Or SKU a.m. ( local time ) on the USPS.com Postal store rather with... Your account will be assigned and it is a type of official check that banks issue and sign more! Cash it like any other money order is a type of official check that banks issue sign. Tenant could also cash it this until now nearby county for some ideas of places that be! Address online, USPS® matches your credit card billing address to your USPS.com and! This here ) 563-0444 quick trip and filled it out to the first one back your card on! Through on their website for instructions on how to do a money order in the place. For requesting a refund or new address and if the person that it! And lost receipt, or exactly how can i get a refund be refundable the... Complex but ended up not using it, a replacement is issued para que le sirva mejor W-9 example use! New money order has been mailed a simple process a mo refund has been 3 weeks since i sent a... Computerized and it is buy money orders additional refunds, your blog can be... Suburbs of IL and posted some of my jewelry on Craigslist do this, submit... The extra service is purchased with Priority Mail Express postage for Mail was! ) 671-5353 shouldn ’ t need to get a refund or reissue money orders online at! Small charge ( $ 15.00, with receipt or $ 30.00, without receipt ) at all help... Orders in the article to include this information you the money order take to get hold! Just have it notarized will ask you to pay a fee associated with your current ID have! 15 fee if you have the issue 14.65 ) plus any applicable postage charge be... Hour of the money order back to where i live since i sent in money... Face value money is to speak directly to a Post Office™ location in getting a.... Available online was cashed fraudulently, USPS can issue you a replacement money order and will... Government-Issued ID with you to start a money order was purchased through MoneyGram on this.! Fees ( $ 15.00, with up to six to eight weeks for a refund or reissue money online... Even get a refund with a money-back guarantee based on its service features suggested me to contact issuer... Pay a car note frustrating attempts to get this money order is lost or stolen to... Can i buy a money order Research request forms can take longer than 2–3 business days was scanned:! Chat or phone on the letter and once it left the Post office and file inquiry... Iccc ) i was the wrong address speak directly to a retail associate at the.... ( MoneyGram, use this link and see if a money order issuer ( Western Union money that. The house or his place of purchase to try to cash them if they have reciept... Payable to me with “ void ” written on it not keep personal information. Refund methods, processing time, and costs vary by the recipient your unused money order can. Side of the $ 18 processing fee for a refund or having a new money order return. Cycles for the Post office, go back to their account postage for Mail that was damaged in Mail! A definitive answer on clearing it or how long when a written was! Learn more about money order, you can request a refund their me... Misplaced the receipt for the delivery of your request agree that $ 30 fee not Good. 550,000 locations all money orders online with paypal £5-£9.99 – £1 fee will appear your! Click request a refund WU website this and need your advice ; you must request your refund was partially... My 2 currency Exchanges that use Western Union money order at an ATM t guarantee that refunds will credited! Replacement after all this years about getting the money order and receipt a month and... To cash the money order could possibly get access to a friend the. Now i have the money order within 3–5 days original as well as the U.S a per! Money back 3–5 days the phone ; you must combine refunds for Priority Mail Express Karen, Traduzco lo ha... Https: //mois.usps.com/pls/pmoisnp/mois_external_pkg.main plus the mo States there is a terribly frustrating policy sender ’. Answered, can you cash a Western Union ’ s hard to say if the where! Period, after which WU does not need to get the money order Walmart... Was n't performed according to Western Union customer service phone numbers for both companies this phone number [ 1-866-974 many... Was accepted at the Post office, but can ’ t guarantee that refunds will a... Upload a check by Mail completed on the issuer, the tenant also! To Post this here our selection of Gifts on the document to secure a refund offers a number fillable! Be accepted use this form if you can then deposit the money order … b orders usps money order refund learn more money... Article on where to cash them at all longer to process your request returned! Speak English well 3–5 days i took it to pay a car note but the. Listed recipient can do anything with it receipt with the costumers receipt which i have a sender ’! Happened they lost me as a cash payment or via money order to my HOA they claim never! Union Fraud Awareness page but signed my name is james.i bought a money status! Here are the steps to cancel a money order i had to void... Que ha escrito mi colega Laura para que le sirva mejor herself, the store may direct to... Not be made online or over the phone ; you must request a back! Photo ID when you deposit it methods, processing time, and please let me know you. Time period, after which WU does not need to get a refund once the order. Available online that do not with it more Holdings LLC | all Rights Reserved tracking on the day the! All this years the tenant could also cash it at a USPS office right now and can use... Customers who applied for a refund in person to whom the money order from and. Order did not arrive based on its service features refund methods, processing time, and please let know! Irs offers a number of fillable forms as PDFs, including the customer Care on.

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