You can chat to us on the HSBC Mobile Banking app quickly and easily. Phone: 01737 227575. It’s easy to get in touch online. Pensions contact details. International +44 20 7992 4127*. However, we want to make sure that you only hear from us in a way that suits you. Firstly email the Chief Operating Officer who will normally provide a complete written response within two months of receiving full details of the complaint. Lines are open 8am to 10pm, 7 days a week, 365 days a year. (Monday to Friday between the hours of 9am and 5:30pm, excluding bank holidays.) 0800 073 1777. Or you can complete our online form (Opens new window). You must do this within four months of receipt of the decision. The Discretionary Investment Management for HSBC UK Bank plc is undertaken by HSBC Global Asset Management (UK) Ltd, which is part of the HSBC Group plc. I took out a pension plan with Marks & Spencer in 1999, contributing £7,417 in total. To help us continually improve our service and in the interests of security, we may monitor and/or record your telephone call. However, a personal pension is an important saving tool if a workplace scheme is not an option or you want to supplement your workplace pension savings. Outside the UK: (+44 131 245 5455) All other pension plans 0345 606 0093. Redhill See our help and support pages for guidance and to find out what you can do through online and mobile banking. International: +44 20 7992 4127*. By continuing to browse this site, you give consent for cookies to be used. Pensions The value of investments, and the income from them, can fall as well as rise, and you may not get back the full amount you invest. If you feel you need to make a complaint, you can contact us using the details below. HSBC Group  |   © Copyright HSBC Group 2002-2021. Make sure both your pension pots are in good shape, and if either you or your partner has taken time out, top up any gaps in your state pension contributions. We'll do everything we can to help put things right if something has gone wrong. You can discuss personal bank details through both these channels securely. RH1 9AL, (Don't forget to include your employee ID number in your correspondence. The Pension Tracing Service is a free service that enables people to search a database of more than 320,000 pension scheme contact details. How to complain. Phone: 023 8072 2680 or 023 8072 2582. You can do a lot of your banking online and on our mobile banking app from the comfort of your home. Please note: we won't use WhatsApp to get in touch - so be wary of any fake accounts pretending to be HSBC. We do so to give you the best possible experience on our website. Important Please note that there’s no guarantee that any email sent will be received or that it will remain private during internet transmission. If you're an existing customer, you can book an appointment easily when you log on to online banking. These are probably pensions you took out through an employers’ scheme. If you're overseas, please call: +44 1792 496 941. If you invested in a pension before the 3rd of December 2012, and would like further information about your pension then please find the contact number on this webpage and get in touch with your pension provider. Contact us If you're new to HSBC, you can chat to us through Chat or Apple Business Chat. TF3 4NB. Pensions Age - Market commentary: Global equities A challenge… is that with many focused on de-risking, pension funds face concentration risk when it comes to equity allocations. 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